Innovative products require innovative support

A host of free technical resources

Our Technical Support Centre provides a vehicle to enable existing customers to access solutions to common support problems and helpful hints without the need to contact our telephone support services. However we also realise that sometimes the best solution is to call us, so please see the Quick Support information to right for our contact details.

FREE hints and tips via email

We offer a pro-active support service using our TechWatch email bulletins. Provided free of charge to all registered browsers of this web site, these bulletins take our support services directly to your desktop. Simply complete the registration form to enjoy.

Quick Support

Support Hot Line: 01920 876 250 

or email: support@eda.co.uk 

Please provide as much detail as possible, including the version number of the software and your company name

Altium Designer

UK & Ireland Support Centre

These pages are designed to help customers through common problems and misconceptions. If you are experiencing problems with Altium Designer there are a number of support options open to you:-

1. Our TechWatch centre provides on-line PCB design information refreshed with monthly updates. TechWatch is an invaluable technical resource for anyone interested in Altium Designer and/or PCB design in general.
2. The Webinar Centre provides details of our new series of interactive web conferences. These on-line demonstrations can act as an introduction to Altium Designer, or can be used to troubleshoot specific problems.
3. All Altium Designer and P-CAD license holders enjoy access to our highly active forums. Customers can ask questions and interact with other customers, engineers, software developers and support staff. Altium Community Forums.
4. You may also wish to join the Protel EDA Users Group which is an independent collaboration of (mainly US-based) Protel users operating an emailing list. More details may be found at www.techservinc.com/protelusers/index.html.
5. Altium's Knowledge Base gives you instant access to an ever expanding database of articles about current technical issues, tips and other up to date information.
6. Altium's Learning guides will give you step-by-step explanations on how to get the most out of your design environment. Tutorials are available for both basic operations for those who want to quickly get started and advanced tutorials and whitepapers for the experienced user.
7. Perhaps you have a training need... we also provide Altium Designer Training.

P-CAD

UK & Ireland Support Centre

These pages are designed to help customers through common problems and misconceptions. If you are experiencing problems with P-CAD, there are a number of support options open to you:-

1. Our TechWatch centre provides on-line PCB design information refreshed with monthly updates. TechWatch is an invaluable technical resource for anyone interested in P-CAD and/or PCB design in general.
2. All Altium Designer and P-CAD license holders enjoy access to our highly active forums. CCustomers can ask questions and interact with other customers, engineers, software developers and support staff. Altium Community Forums.
3. Altium provide a wealth of on-line Support Resources including learning guides and a knowledge base.
4. Perhaps you have a training need... we also provide P-CAD Training.